QuickMove Privacy Policy & User Safety Notice

Effective Date: May 2025

This Privacy Policy governs how QuickMove (“we,” “our,” or “us”) collects, uses, stores, shares, and protects your information when you use the QuickMove mobile application, marketplace, website, and related services (“Service”). By using QuickMove, you acknowledge and agree to the terms described below.

1. Information We Collect

We may collect personal details including your name, email, phone number, school, profile photo, and account credentials.

2. Account & Identity Data

Your user ID, role (Giver/Doer/Buyer/Seller), QuickStrike points, ratings, and verification status may be stored for service integrity.

3. Location Data

Location is used solely for task fulfillment, arrival verification, and proximity matching when permission is granted.

4. Marketplace Information

Listings, pricing, videos, images, descriptions, trade offers, and transaction history may be stored.

5. Payment Information

All transactions are processed securely by Stripe. QuickMove does not store full credit card numbers.

6. Communications

Messages, chats, support requests, and reports are stored to enforce safety, resolve disputes, and maintain platform integrity.

7. Device & Analytics Data

We collect diagnostic logs, crash reports, operating system version, and usage analytics.

8. How We Use Your Data

Your data is used for platform functionality, fraud prevention, identity verification, moderation, and continuous service improvement.

9. Task Refunds & Auto-Cancellations

Unclaimed tasks may be canceled and refunded automatically based on system timers and risk controls.

10. One-Task Policy

Doers may only engage in one active task at any time unless explicitly approved.

11. QuickStrike Points System

Points hold no cash value and may be revoked at any time for policy violations.

12. Marketplace Liability Disclaimer

QuickMove is a technology platform only. We do not manufacture, inspect, verify, guarantee, or warrant any goods or services listed by users.

13. Buyer & Seller Scam Disclaimer

QuickMove is not responsible for scams, misrepresentations, failure to deliver items, payment disputes, or unlawful conduct between users.

14. Worker (Doer) Reliability Waiver

QuickMove does not guarantee task completion, punctuality, or service quality. Users accept all associated risks.

15. Independent Contractor Status

Doers are independent individuals, not employees or agents of QuickMove.

16. Campus Safety Guidelines

Users must meet in well-lit public spaces, never share verification codes, and never exchange passwords.

17. Personal Safety Disclaimer

QuickMove assumes no responsibility for injury, theft, assault, or property damage during in-person interactions.

18. In-App Moderation & Enforcement

We reserve the right to investigate any activity and suspend or terminate users at our sole discretion.

19. Data Sharing

We may share limited data with Stripe, Firebase, legal authorities, or court orders.

20. Data Security

We employ encryption, authentication systems, secure storage, and access control mechanisms.

21. Data Retention

We retain data only as long as required for business, legal, or safety purposes.

22. Account Deletion

Users may request deletion; however, transaction history may be preserved to meet legal obligations.

23. Reports & Investigations

Reported content and user behavior may be reviewed by internal safety teams.

24. Fraud Detection Systems

Automated and manual fraud detection tools may be used.

25. Dispute Resolution

QuickMove is not obligated to resolve disputes between users but may assist at its discretion.

26. Limitation of Liability

QuickMove is not liable for lost payments, delayed services, user misconduct, or transaction failures.

27. No Warranty Clause

Services are provided “as-is” with no express or implied warranties.

28. Account Termination Rights

We may suspend or permanently ban users who violate rules or pose safety risks.

29. Regulatory Compliance

We comply with United States data protection laws and applicable regulations.

30. International Data Processing

Data may be transferred and stored within the United States.

31. Children’s Privacy

QuickMove is for users 17+. Accounts for minors will be removed immediately.

32. Intellectual Property

User content remains owned by users but is licensed to QuickMove for operational purposes.

33. Marketing Communications

We may send system notifications, security alerts, and feature updates.

34. Policy Updates

We reserve the right to revise this policy at any time.

35. Contact Information

Email: support@quickmoveapp.com